Privacy Policy

TruFix Privacy Policy

Effective Date: October 6, 2025

TruFix (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services, including device repair, diagnostics, and customer support.

1. Information We Collect
We may collect the following information:

Contact details (name, email, phone number)
Device information (make, model, serial number)
Repair history and service requests
Payment information (processed securely through third-party providers)

2. How We Use Your Information
We use your information to:

Provide and manage repair services
Communicate service updates and estimates
Process payments and warranty claims
Improve our services and customer experience

3. Sharing of Information
TruFix does not sell or rent your personal information. We may share information:

With service providers assisting in repair, diagnostics, or payment processing
As required by law or to protect our legal rights

4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

5. Retention of Information
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights
You may:

Access and update your personal information
Request deletion of your personal data, subject to legal or contractual restrictions

7. Changes to This Privacy Policy
TruFix may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

8. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
TruFix
Email: support@trufix.com
Phone: (864) 484-3423